Dear PUBG! my OG ID got banned for some reason I don't even know

Dear PUBG! my OG ID got banned for some reason I don't even know but the reason I thought is that glitch where player got banned after using M249 in cheer park and I'm one of them but when I asked them they told you used some kind of client files but I really don't used please do something it's been 3 long years it's mu very first ID please do something. #pubg-mobile