TwentyT
Twenty5mo ago
6 replies
Alex I

Migrating from Google Sheets to TwentyCRM for tracking production metrics

Hello!

I'm considering migrating from Google Sheets to TwentyCRM for tracking internal production metrics. I'd like to ask the community how good of an idea this is.

Goal:
To replace Google Sheets with a more reliable and scalable system with a web interface.

Key Requirements:
1. Simple UI for users: End users (up to 20 people) shouldn't require training. Ideally, their work should be limited to filling out simple fields in ready-made forms.
2. Access control: We need to flexibly configure who can see and edit what data.
3. Automation: We need support for webhooks (or an API) for integration with other systems and for the automatic collection of some metrics.

Data Volume:
* Manually filled entities: ~10-50 types, with up to 20 fields each.
* Automatically created entities: ~100-2000 types, with up to 50 fields each.

Questions for the community:
1. Technical feasibility: Can TwentyCRM handle this volume of data and customization? How flexibly can custom entities and fields be created that are not tied to standard ones (Deals, Contacts)?
2. Conceptual fit: How good is the idea of using a CRM system for such tasks? Will I not run into fundamental architectural limitations that are "sharpened" for sales rather than for tracking arbitrary data? Perhaps low-code platforms like Appsmith, Retool, or Budibase are better suited for this?

I would be grateful for any opinions and experiences. Thank you!
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