I am experiencing network and server issues

I am experiencing network and server issues while trying to play the game. I am from Bangladesh, and for the last two days, I have been unable to play without a VPN. When I use a VPN, my ping is extremely high, reaching 177, which makes the game unplayable. My friends can play without a VPN, and I have been using mobile internet to play for the past few months without any problems. However, recently I have encountered this issue. My Wi-Fi is currently off for personal reasons, so I need to find a way to play the game using my mobile internet without a VPN. Could you please check my account for my mobile or iPad device to identify the problem? My PUBG Mobile game ID is 5342322217. - With VPN my pin is 177 - Without VPN, I can’t play the game - even with my mobile network, I can’t visit pubg mobile website too. (🥲. But I can visit any website I want without PUBG mobile) Please see the attachments Thank you!

Solution:

Hello @MasUm AhmEd Please contact the in-game customer service for further assistance. We ourselves cannot check your account's details....

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