Face detection job reset not resetting all faces
I was trying to make a full reset of the people detected, but when I click on "Reset" on the face detection job, for some reason, it's not deleting all the data related to the people.
Every time I tried to do it, there were always 3 photos left that kept the detected faces for 2 people.
What's weird is that, after I went to the photos and manually removed the identified faces, those people disappeared.
This seems like there might be a small bug causing it, so I'm sharing this to see if someone else had the same issue and if there's any reason for it.
3 Replies
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If this ticket can be closed you can use the /close
command, and re-open it later if needed.Were the remaining faces manually added or from EXIF? The reset button only deletes auto-detected faces
I don't actually remember if they were manually added or not... They are not from EXIF for sure, since I have that option disabled
But maybe I added them manually at some point, and just don't remember. That would make sense