I
Immich•4w ago
Elidyr

Facial Recognition Failing - Postgres error

Very new install, less than a few weeks old, running on Kubernetes. From initial install I've been unable to run the facial recognition and receiving this error: ``` [Nest] 7 - 09/09/2025, 3:17:02 PM ERROR [Microservices:{"id":"81bbaba6-5adf-42ff-aa31-19c682fcb250"}] Unable to run job handler (AssetDetectFaces): PostgresError: pgvecto.rs: The index is not existing in the background worker. ADVICE: Drop or rebuild the index. PostgresError: pgvecto.rs: The index is not existing in the background worker. ADVICE: Drop or rebuild the index. at ErrorResponse (/usr/src/app/server/node_modules/.pnpm/postgres@3.4.7/node_modules/postgres/cjs/src/connection.js:794:26) at handle (/usr/src/app/server/node_modules/.pnpm/postgres@3.4.7/node_modules/postgres/cjs/src/connection.js:480:6) at Socket.data (/usr/src/app/server/node_modules/.pnpm/postgres@3.4.7/node_modules/postgres/cjs/src/connection.js:315:9) at Socket.emit (node:events:519:28) at addChunk (node:internal/streams/readable:561:12) at readableAddChunkPushByteMode (node:internal/streams/readable:512:3) at Readable.push (node:internal/streams/readable:392:5) at TCP.onStreamRead (node:internal/stream_base_commons:189:23) Query failed : { durationMs: 1.3347509987652302, error: PostgresError: pgvecto.rs: The index is not existing in the background worker. ADVICE: Drop or rebuild the index. at ErrorResponse (/usr/src/app/server/node_modules/.pnpm/postgres@3.4.7/node_modules/postgres/cjs/src/connection.js:794:26) at handle (/usr/src/app/server/node_modules/.pnpm/postgres@3.4.7/node_modules/postgres/cjs/src/connection.js:480:6) at Socket.data (/usr/src/app/server/node_modules/.pnpm/postgres@3.4.7/node_modules/postgres/cjs/src/connection.js:315:9) at Socket.emit (node:events:519:28) at addChunk (node:internal/streams/readable:561:12) at readableAddChunkPushByteMode (node:internal/streams/readable:512:3) at Readable.push (node:internal/streams/readable:392:5) at TCP.onStreamRead (node:internal/stream_base_commons:189:23) { severity_local: 'ERROR', severity: 'ERROR', code: 'XX000', file: 'error.rs', line: '7' },
11 Replies
Immich
Immich•4w ago
:wave: Hey @Elidyr, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
bo0tzz
bo0tzz•4w ago
If it's a new install, why are you running pgvecto.rs?
Immich
Immich•4w ago
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Elidyr
ElidyrOP•4w ago
I'm not sure. I'm using a helm chart for version 1.141.1, that's how it was set up from the get go may be an issue to take up with the chart maintainer then
bo0tzz
bo0tzz•4w ago
That's me 😅 The postgres included in the chart shouldn't be used anymore It's deprecated and will be removed
Elidyr
ElidyrOP•4w ago
i am using cnpg
bo0tzz
bo0tzz•4w ago
How did you decide what image to use for it?
Elidyr
ElidyrOP•4w ago
ah, sorry. its the truecharts chart (yes I know they're not typically favored). Looks like I'll need to take it up with them, figure out how to change the image, or use the official
bo0tzz
bo0tzz•4w ago
ah, if you're using truecharts then I can't help with that
Elidyr
ElidyrOP•4w ago
yeah no worries, didn't realize it was the pg image
Immich
Immich•4w ago
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