Facial recognition freezing after error
I'm getting the below error. After the error is thrown the facial recognition job still says its active but no further jobs are processed (aka the number of waiting assests never changes).
[Nest] 7 - 11/06/2025, 12:40:10 PM ERROR [Microservices:{"id":"45d1d5a5-8cbd-4d3e-ace3-b9107de8902e","deferred":false}] Unable to run job handler (FacialRecognition): Error: write CONNECTION_DESTROYED database:5432
Error: write CONNECTION_DESTROYED database:5432
at Object.execute (/usr/src/app/server/node_modules/.pnpm/postgres@3.4.7/node_modules/postgres/cjs/src/connection.js:156:35)
at Query.handler (/usr/src/app/server/node_modules/.pnpm/postgres@3.4.7/node_modules/postgres/cjs/src/index.js:230:13)
at Query.handle (/usr/src/app/server/node_modules/.pnpm/postgres@3.4.7/node_modules/postgres/cjs/src/query.js:140:65)
at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
Query failed : {
durationMs: 0.24808400124311447,
error: Error: write CONNECTION_DESTROYED database:5432
at Object.execute (/usr/src/app/server/node_modules/.pnpm/postgres@3.4.7/node_modules/postgres/cjs/src/connection.js:156:35)
at Query.handler (/usr/src/app/server/node_modules/.pnpm/postgres@3.4.7/node_modules/postgres/cjs/src/index.js:230:13)
at Query.handle (/usr/src/app/server/node_modules/.pnpm/postgres@3.4.7/node_modules/postgres/cjs/src/query.js:140:65)
at process.processTicksAndRejections (node:internal/process/task_queues:105:5) {
code: 'CONNECTION_DESTROYED',
errno: 'CONNECTION_DESTROYED',
address: [ 'database' ],
port: [ 5432 ]
},
sql: 'begin',
params: []
}
5 Replies
:wave: Hey @N1njaStorm,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
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In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
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Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
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From my docker compose yaml
# You can find documentation for all the supported env variables at https://docs.immich.app/install/environment-variables
# The location where your uploaded files are stored
UPLOAD_LOCATION=/mnt/Media/immich
# The location where your database files are stored. Network shares are not supported for the database
DB_DATA_LOCATION=/home/cloudnina/database
# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ=America/Los_Angeles
# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release
#IMMICH_IGNORE_MOUNT_CHECK_ERRORS=true
# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=###############
# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich
Hey!
- Could you also give some context? Was it working before? Are you doing some massive/initial import? Or is it a regular upload and face recog?
- Immich version
- Postgres logs