Iphone 16 pro max display non responsive randomly

Hi can anyone help me, i just got a new 16 pro max, i have a original apple silicon case with mag safe on it, my display randomly decides its not gonna be responsive, its not the palm of my hand touching the side of the display
Solution:
Hello @Onix iPhone 16 Pro seems to have a software bug which is causing some issues with touch responsiveness so it's probably not an issue with the game. Please make sure that touching the display with your palm is really not the case, update your iPhone to the latest iOS version and if the issue persists, try searching for any solutions on the internet....
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16 Replies
Sociopath
Sociopath3mo ago
the answer you're gonna get from them is "get a better gaming chair" or some ridiculous stuff like that
Onix
OnixOP3mo ago
lmao
Solution
S1lent
S1lent3mo ago
Hello @Onix iPhone 16 Pro seems to have a software bug which is causing some issues with touch responsiveness so it's probably not an issue with the game. Please make sure that touching the display with your palm is really not the case, update your iPhone to the latest iOS version and if the issue persists, try searching for any solutions on the internet.
Onix
OnixOP3mo ago
currently on 18.5, i reckon i could update it and see but is it just the 16 pro or the 16 pro max aswell
S1lent
S1lent3mo ago
It should be 16 Pro Max from what I've found
Onix
OnixOP3mo ago
going to get my screen protector replaced now and i will also update, lets see if it fixes it thankyou updated ios, tried game w no screen protecter, replaced screen protector, tried with no case, tried with case, tried different headphones beacuse i have a dongle for aux to usb c, the issue is still there
S1lent
S1lent3mo ago
As I said, it’s probably a software bug and you unfortunately will need to search for a solution on your own. We can’t help you more
Onix
OnixOP3mo ago
Onix
OnixOP3mo ago
@alboz gjendja ran 😔 its fine i get it thanks alof for your help though
S1lent
S1lent3mo ago
You are welcome, hope you somehow solve this
Onix
OnixOP3mo ago
problem got worse, dont update 😂
S1lent
S1lent3mo ago
iOS 26 is coming next week anyway or you can install the RC beta right now which is most likely the same as the version which is coming next week
Onix
OnixOP3mo ago
lets see and hope it gets fixed
S1lent
S1lent3mo ago
Are you sure it’s really not your palm? From the recording you sent, I experience exactly the same thing when I put a thin pitaka case on my iPhone 14 Pro which makes me do accidental touches with my palm even though I really wouldn't believe I'm touching the screen with the palm I have to play with normal, thicker cases due to this Since the 16 Pro Max has far tinier bezels, it could be possible that you do the same thing even with a normal case Try focusing on how you hold the phone for a bit, make sure your palm is not close to the screen while you play, and see if it still happens You'll need to hold the phone weirdly, but it will be absolutely clear that nothing except your fingertips ever touched the screen I just switched to the Pitaka case again and it happens to me every minute
Onix
OnixOP3mo ago
Trust me bro, i legit tried putting the phone on the table, and touching with just my fingers to see if its my palm it legit stops responding to touches the moment it happens It locks up pretty much one time it even kept my charachter moving even though i wasnt even holding the phone lmao i spoke to some of the guys i know, looks like its a pubgm bug, not really the phones fault
Sociopath
Sociopath3mo ago
it's not your phone I noticed it's happening to me too sometimes on the 14 Pro, they just can't take accountability. worst part is, it's happening in the lobby when trying to collect event stuff XD when can you help though.. why are you always trying to hold the player accountable for things that are clearly the game's fault?

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