I forgot my password and the code is not being sent to my email
I forgot my password and the code is not being sent to my email
24 Replies
;recovery
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
Possibly hacked and stolen, recover your acc
i had already tried that
it didn't help
What didn’t help
the account recovery
Did you not receive any email about recovery after you tried to recover the acc?
nope
@Kris wakey
Did you contact support?
yea they said they cant help
Can you send the ticket SS?
You’ll have to make a new account at this point
If they cannot verify that you own the account, they will be unable to assist in recovering it.
Did you buy the acc or got it from a friend ?
i made it and i was on the account last a month ago
You need to answer all the question accurately
Prove ownership
Date of birth on the acc
Creation date
First email acc created with
Purchase ids
Junimo can’t help with an issue like this
She doesn't have access to support related things
How would that prove that they own the account?
You can try replying to the ticket?
He can check his email for the acc creation date
^ these are vital questions
They need to be answered accurately
Anyone from the same household/dorm/cafe with same IP even could try to access the acc, so that alone is not enough, all the questions are important
Then it’s probably a different email, ask em check every email acc to find which 1 they created with
someone, can help me, I forgot my password, then I went to Riot account recovery to reset my password, I have filled in my username correctly but there is no email or response from Riot Games that sent a link to my email, can anyone help?
Did it say they found your account & sent you an email?
no