IDEX 500 erroring when going to print from second toolhead

I'm running into an issue. have an IDEX 500 and it errors as soon as it starts using the second extruder during the print. It does the blob and purge just fine. The frustrating part is it was printing perfectly fine before. I can't find any changes in the Prusa Slicer but now it errors out every time... 😕 This is the error message from the console: 3:00 PM Move exceeds maximum extrusion (1.915mm^2 vs 1.440mm^2) 3:00 PM Move exceeds maximum extrusion (1.915mm^2 vs 1.440mm^2) See the 'max_extrude_cross_section' config option for details
11 Replies
TheTik
TheTik•4w ago
That doesn't seem off by much, are you able to set the maximum extrusion in PS lower?
Mr_Phelps_VCore_4.0_500
I'll check. It feels like this is maybe a slicer problem. I just wasn't sure where to look. Was only 120mm/s max. Dropped it down to 100mm/s. New error message: Move exceeds maximum extrusion (0.927mm^2 vs 0.640mm^2) Move exceeds maximum extrusion (0.927mm^2 vs 0.640mm^2) See the 'max_extrude_cross_section' config option for details Lowered the mm/s but it just lowered the value that it is erroring out on. 😕
TheTik
TheTik•4w ago
yeah, weird. Still fine on T0?
Mr_Phelps_VCore_4.0_500
@TheTik T0 hasn't had any issue. Only the second toolhead. I might try and set them both to the same material and see if that makes a difference. @TheTik Failed with the same error even with the same filament type in both tools in Slicer. Move exceeds maximum extrusion (0.909mm^2 vs 0.640mm^2) Move exceeds maximum extrusion (0.909mm^2 vs 0.640mm^2) See the 'max_extrude_cross_section' config option for details This seems like there should be something in firmware.
TheTik
TheTik•3w ago
Have you tried to chase down that last line of the error?
Mr_Phelps_VCore_4.0_500
@TheTik I haven't even the foggiest notion of how to start doing that. I'm not a coder, this is a business machine. We just need something that prints at a volume for the size of parts we are making. I tried setting the material to the same for both tools.... same error. Ran through the Configurator to set the nozzles at 0.4mm.... same error. The machine was working fine before. I'm tearing my hair out at this point. I need to get prints for the current fuel cell printed and I'm dead in the water since it errors out as soon as T1 starts printing.
TheTik
TheTik•3w ago
search online? klipper max_extrude_cross_section get you anywhere?
Mr_Phelps_VCore_4.0_500
@TheTik Looks like a slicer setting got flipped somewhere. Was set to absolute not relative. First test print is going. Will check back if it works and log it.
TheTik
TheTik•3w ago
oh! Yikes yeah that might do it
Mr_Phelps_VCore_4.0_500
OK, looks like a setting in PrusaSlicer was changed from relative to absolute. Changing it back fixed the issue.

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