V
VALORANT5h ago
Ephe

HCVI, TPM 2.0 and UEFI enabled problem

I got this problem when i started a game, i didn't touch anything before, it's the first time i got this idk what to do
No description
45 Replies
Rachel
Rachel4h ago
Press windows key + r Type msinfo32 Show ss
Ephe
EpheOP4h ago
No description
Ephe
EpheOP4h ago
@Rachel
Rachel
Rachel4h ago
Press windows key Type core isolation And enable memory integrity Then restart your pc and spam del key to enter bios Use your phone to text here
Ephe
EpheOP4h ago
i cant enable
No description
Ephe
EpheOP4h ago
"incompatible driver" @Rachel
Rachel
Rachel4h ago
Click and expand it
Ephe
EpheOP4h ago
No description
Ephe
EpheOP4h ago
it shows that
Rachel
Rachel4h ago
Open your C: drive C:\Windows\System32\Drivers Top right search for E1G6032E.sys
Ephe
EpheOP4h ago
i found it, what i do with that ?
Rachel
Rachel4h ago
Right click and delete it
Ephe
EpheOP4h ago
alr done @Rachel
Rachel
Rachel4h ago
Go back to core isolation page And enable memory integrity
Ephe
EpheOP4h ago
No description
Ephe
EpheOP4h ago
ty
Rachel
Rachel4h ago
Now restart and spam del key
Ephe
EpheOP4h ago
ok it doesnt work i cant access to the bios it just start the pc
Rachel
Rachel4h ago
;bios
VANGUARD Main
VANGUARD Main4h ago
To access your BIOS: - Press the Windows key - Type “Advanced Startup” - Open “Change Advanced Startup Settings” - Scroll down and click on “Restart Now” Once you’re in “Advanced Startup Mode”: - Click on “Troubleshoot” - Click on “Advanced” - Click on “UEFI setting” - Click “Restart”
Rachel
Rachel4h ago
Try this
Ephe
EpheOP4h ago
ok i'm in the bios @Rachel what do i do
Rachel
Rachel4h ago
Show pic Settings > advanced > windows OS configuration
Ephe
EpheOP4h ago
it worked, it was in "CSM" mode, i put in "UEFI" and after that ?
Rachel
Rachel4h ago
Save and exit bios And do the steps again and enter bios
Ephe
EpheOP4h ago
and after that ?
Rachel
Rachel4h ago
Settings > advanced > windows OS configuration > secure boot
Ephe
EpheOP4h ago
and after ? i have to enable it ? @Rachel
Rachel
Rachel4h ago
Yes enable secure boot Change secure boot mode to custom Click on install default secure boot keys Click yes to install Click no when asked to reset without saving Once you’re done with that Settings > security > trusted computing
Ephe
EpheOP4h ago
i cant enable secure boot, it says "system in setup mode! secure boot can be enabled when system in User Mode. Repeat operation after enrolling Platform Key (PK)"
Rachel
Rachel4h ago
Change secure boot mode to custom Click on install default secure boot keys Click yes to install Click no when asked to reset without saving Then enable secure boot
Ephe
EpheOP4h ago
and after that ?
Rachel
Rachel4h ago
Enable security device support Change device selection to ftpm/fitmware
Ephe
EpheOP4h ago
i cant change it, its in auto
Rachel
Rachel4h ago
Can you send pic
Ephe
EpheOP4h ago
ok
Ephe
EpheOP4h ago
@Rachel
No description
Rachel
Rachel4h ago
Ok now save and exit bios
Ephe
EpheOP4h ago
done after that ?
Rachel
Rachel4h ago
Then press windows key + r Type msinfo32 show ss Also press windows key + r Type tpm.msc Show ss
Ephe
EpheOP4h ago
No description
No description
Rachel
Rachel4h ago
Ok try the game now
Ephe
EpheOP4h ago
do i start a ranked ?
Rachel
Rachel4h ago
Do 1 deathmatch, see if you get any error
Ephe
EpheOP4h ago
ok thank you so much it worked you are the best helper i have ever seen keep up the good work @Rachel

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