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I LAUNCH MY RANKED GAME AS USUAL AND WHEN IT WAS TIME TO CHOOSE THE CHARACTER WE ALL CHOSE A CHARACTER THEN LOCKED AND AFTER IT WAITED 20 MIN TO START THE LOADING AND IN THE LOADING OF THE GAME I WAITED 40 MIN IT STILL DOESN'T LAUNCH I QUIT THEN LAUNCH BUT STILL NOTHING AND IT GIVES ME A BLACK SCREEN PLEASE HELP ME