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ImmichI
Immich•5mo ago•
9 replies
cgp

Photo and thumbnails errors

Is there a log file or documentation that might help me figure out why I'm getting errors on thumbnails and images that were previously working?

This is a fresh docker install (ghcr.io/immich-app/immich-server:release).

I uploaded 2k? photos and video, about 12gigs worth, and it worked flawlessly. All of the recent thumbnails, videos, images showed. (in particular the ones in the shared image)

I added an external library of about 66k images and video (~250gb). (on an USB-C stick, not sure that this matters)

I ran into some issues initially where my machine (AMD-5600g, 1tb M.2 ssd, 32gb of ram, running on Linux) would just lock up solid. Reboots seemed to come back ok, all thumbnails that were there before showed.

I updated the docker-compose to reduce the number of available cpus to 2 for the main server, and 2 for the machine learning. (5600g has 6 cores with 2 threads per core). That seemed to help the hanging.

I went to sleep, came back in the morning, everything was still running, clearly more space was being taken by the indexes/thumbnails so things seemed to be moving along.

That's when I noticed that the thumbnails were missing from the initial upload. I checked that the images themselves were there in the upload folder, and they seem to be (I can even download them)

I read through some of the help-desk-support threads and based on that I suspended the running jobs (not sure if some threads are responsible for returning thumbnails?) I'll restart them (maybe with lower numbers if that is indicated and it helps, but I thought suspending them altogether would be the most impactful way to test reduction of jobs as a contributing issue)

There are jobs that are still pending/working (but I paused them when I ran into the issue being described in hopes of fixing the thumbnails)
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