Valorant black screen upon launch in fullscreen and stuck on splash loading screen if in window

26 Replies
Striker
StrikerOP11h ago
For context: I recently bought a new laptop and installed the Riot Client and then Valorant through that. If I launch Valorant in fullscreen it shows a black screen and I have to press alt+enter to go into windowed mode for it to show any change. And then it would change into the splash screen and would take more than 7 mins to change to the main homescreen. This is way longer than it takes on my old laptop and I don't know if this is normal. Additionally if I tabbed out while this is happening I am unable to tab back (shown in video). In sum, I tried to open valorant via the valorant shortcut and it remains on the splash screen for an extremely long time (in windowed mode). In Fullscreen mode it never moves onto the homescreen and only shows a black screen. Here are my computer specs: Model Asus ROG Strix G18 G815LW OS: Windows 11 Pro Windows Version: 10.0.26100 Build 26100 Type: x64 based PC CPU: Intel(R) Core(TM) Ultra 9 275HX Memory: 64 GB GPU 0: Intel(R) Graphics GPU 1: NVIDIA GeForce RTX 5080 Laptop GPU I've sent the logs that vanguard has as well as event viewer logs
Rachel
Rachel10h ago
Intel
Intel® Arc™ & Iris® Xe Graphics - Windows*
This download installs Intel® Graphics Driver 32.0.101.7029 for Intel® Arc™ B-Series Graphics, Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.
Striker
StrikerOP10h ago
Alrigjt But I don't have an Intel arc cpu tho
Rachel
Rachel10h ago
:val_SusgeNoted:
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Striker
StrikerOP10h ago
but that says ultra 9
Rachel
Rachel10h ago
It’s the same
Striker
StrikerOP10h ago
alright
Rachel
Rachel10h ago
No description
Striker
StrikerOP10h ago
Ohh im blind i didnt see that So what do I do after install?
Rachel
Rachel10h ago
Restart and try the game
Striker
StrikerOP10h ago
Alright
Striker
StrikerOP10h ago
do i need to update these?
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Striker
StrikerOP10h ago
Ok I have another problem, I can't use valorant in fullscreen as soon as I change from windowed mode tof ullscreen it freezes and forces it out of fullscreen
Striker
StrikerOP10h ago
No description
Striker
StrikerOP9h ago
I can't find a solution on reddit, so my launching issue is ifxed but like this person's situtation I also can't go fullscreen
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Rachel
Rachel9h ago
https://www.wagnardsoft.com/DDU/download/DDU%20v18.1.3.1_setup.exe download and install And use this to delete “NVIDIA” drivers
Striker
StrikerOP9h ago
why delete nvidia drivers?
Striker
StrikerOP9h ago
ok so i download the first link and then download the 2nd link?
Rachel
Rachel9h ago
Download both Use first link (DDU) to delete the drivers Open DDU And select on the right side GPU NVIDIA And click on clean and restart After it deletes the drivers and your pc restarts, install the driver (2nd link)
Striker
StrikerOP9h ago
got it
Rachel
Rachel9h ago
Also don’t update this^ it shows an older version here
Rachel
Rachel9h ago
No description
Striker
StrikerOP9h ago
ok i think that was what my driver showed before the update cus now it says 3.0.101.7026
Striker
StrikerOP9h ago
No description
Striker
StrikerOP9h ago
alright thank you very much Rachel, my valorant works fine now

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