NeonN
Neon4mo ago
4 replies
worthy-rose

Connection errors when trying to access my database

Hi Neon team,

I’m getting repeated connection errors when trying to access my database from both my app and the Neon web console.

Error details:

Error ID: f6ff84d7ef3443f89d1225ca652fcfb8

Message: NeonDbError: Error connecting to database: Failed to fetch
I also tried running:and it timed out, so I think this might be a regional or DNS issue.

Can you confirm if there’s an ongoing incident for the ap-southeast-1 region or help me resolve this?

Thanks in advance!
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