i dont understand something in a ticket

64 Replies
translate it bro
ok
this looks like french to me so use a french to english translator
Paroksyzme here - nice to meet you and help you with your account.
For the account FurryFemb0y#UWU, I see that there is indeed a hardware ban (on the PC) HWID ban that began on 12-07-2025 and will end on 21-09-2025.
The reason is that this PC does not have a secure environment according to Vanguard, the version "Windows lower than 19045" and no "Secure Boot".
However, there are no restrictions on your account. This hardware restriction cannot be lifted.
Thank you for your understanding and have a good evening.
it looks like ur hardware doesnt support vanguard
he says my pc is banned until the 21st but the restriction can't be lifted can i play again?
so the game was working before ?
yes
hmmm weird
it's just his responce
i dont understand why it cant be revoked
i feel like you should try on another system
ur systems's hardware is at fault here i guess
my entire pc is ban since jully
oh damn
i have never heard that
:val_Prayge:
pc ban means u cant use it or what ?
can you use ur pc for normal stuff ?
my pc got hacked and the day after i got banned
oh shit
yes vanguard banned me
thats why the game cant run
cause ur system is hacked
very interesting account name
and vanguard is anti cheat software
so yeah u need to play on another system
nothing wrong with ur account but its the system ur playing on
it was just to test btw my new name is

i think i can on this pc after the 21th
yeah maybe
but bro like ur pc got hacked ????
i tried to install a game for free on a unverified website bro :val_Hampter:
oh damn
after my discord and all my pc got hacked
bro i think u need to fix that
it's why my account is recent
first
so how are u even using discord now
Do I reset my PC?
ur using ur hacked pc or what ?
i ma not sure tbh i have never been hacked
i got hacked on the 11/07/2025
so now its not hacked ?
or its hacked since then ?
idk
it actually work well
i can play roblox
oh ok
like i am not sure how to help u there cause my laptop never got hacked lol
so i dont want to guide you in the wrong direction
k
yeah
consult a service center
i have a laptop I could have played on it but it's on Linux
ah ok
makes sense
@Kris help this guy out if u can
Your PC has a hardware band meaning that you cannot play Valorant until the indicated date.
yeah its basically that
what random said ^
i mean he can play on another system ?
The account
FurryFemb0y#UWU was banned.THAT ID π
However, there are no restrictions on your account
wait its the system not the account
i am supposed to be unban now ?
but it dont work
they told you in your screenshot above
hwid ban is 4 months
But itβs supposed to be finished and I have a van152
and it can be diffrent time zone from what they told you . try tmw
at the shop reset probably ?
no
same time as you got banned you get unbannd . same hour
i got banned in the night
okay so time zone
just wait few hour and give it try
k
ty
np
Are you being able to play now ?
yes but van >75
fxied ?
