URGENT
Do you know what should I do? My PUBG MOBILE account has been stolen for four years. I have appealed three or four times and all rejected. Then I asked the official customer service, but each answer was perfunctory and unhelpful. I also sent an email to the official and got the same reply.
Solution
Hello, @op!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information.
If your issue isn't resolved or your claim is declined through the in-game option, you can submit a recovery request for further assistance.
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information.
If your issue isn't resolved or your claim is declined through the in-game option, you can submit a recovery request for further assistance.
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