IOMMU on alienware amd

"IOMMU not enabled". Every time I boot the game I get this issue which auto stops the game. I have an alienware amd PC which has no option in the BIOS for IOMMU like indicated in the riot guide that they provide. It only has "virtualization" which I already have enabled. any advice?
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14 Replies
momo
momo2mo ago
Advice you change your pc They cant remove this pop up Didnt you open post before and gamerdoc told you to change pc ?
bnb9000
bnb9000OP2mo ago
Wdym change pc? u have a spare computer sitting around? Gamerdoc did not tell me to do anything
momo
momo2mo ago
Nope whats your ingame name with tag And what windows you have ? im sure he will tell you he cant remove the pop up Someone had alienware and he told them he cant do anything about it
bnb9000
bnb9000OP2mo ago
Uhh it’s a complicated tag Im on windows 10 Yeah ok I don’t blame him or anyone. Just wondering if there was a way I could play the game How long has the issue been known?
momo
momo2mo ago
a while @ItsGamerDoc iommu issue 🫡 He need your ingame name with tag
bnb9000
bnb9000OP2mo ago
I can’t post it It has non English characters If anything happens please ping me Ty
ItsGamerDoc
ItsGamerDoc2mo ago
it is not an issue your machine is capable to enable this you need to reach out to your manufacturer and ask them to guide/help you enable these settings
Saucy
Saucy2mo ago
@bnb9000 Please go to your bios
momo
momo2mo ago
ah okay . saw post you said you cant o anything about it . sorry for ping then
ItsGamerDoc
ItsGamerDoc2mo ago
That's not an issue on vanguard we are simply asking for Microsoft supported features to be enabled while you play. Their CPU has these features, but it's up to the OEM to enable them. For some reason, they make it complicated to enable, so you'll need to contact the vendor support team for help. There's nothing we can do to assist.
momo
momo2mo ago
noted for next time 🫡
bnb9000
bnb9000OP2mo ago
My bios doesn’t look like the normal amd bios bc it’s an Alienware pc It doesn’t have the advanced option for iommu it just says virtualization and I have that set to on Ok thank you
momo
momo2mo ago
but anyway as gamerdoc said contact alienware

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