Can someone help me troubleshoot and resolve this freezing issue?

When I start my game, it launches normally, but after about 2 seconds, as soon as I click on the Play button, the screen freezes. I can still hear the sound if I hover over other elements like the top navigation or settings, but the display remains stuck on the starting video. Sometimes the issue fixes itself randomly, but most of the time it doesn’t. What I’ve Tried: Reinstalled the game. Uninstalled Vanguard and reinstalled it. Noticed that the Vanguard service (VGS) was not starting automatically. I tried starting it manually and then launching the game, but the issue persists.
9 Replies
AuBytes
AuBytesOP2mo ago
@R4kiya any staff can help me with this ?
Rachel
Rachel2mo ago
Relaunch the game and press F11
AuBytes
AuBytesOP2mo ago
ok
Rachel
Rachel2mo ago
It will put your game in windowed mode, you should be able to play without freezing Then switch to windowed fullscreen
AuBytes
AuBytesOP2mo ago
thank you i will try it @Rachel Thank you Very Much for Support its working
Redzone
Redzone2mo ago
i tried but it's not working for me
AuBytes
AuBytesOP2mo ago
Bro I tried one time it's work for me I guess or I have to try many times
Rachel
Rachel2mo ago
@AuBytes @Redzone open task manager > performance tab Show ss
AuBytes
AuBytesOP2mo ago
no needed now, its fix for me @Rachel thanx for the help

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