Same 777 Images Fail to Upload from iPhone
Hey all,
I’ve been running into a really persistent upload issue on Immich and hoping someone here has seen this before. I’m uploading from my iPhone.
Not every photo in the date range fails, but the same 777 images from Aug 2015 – Jul 2016 keep failing on every attempt.
Error message: Error uploading file PostgresError: date/time field value out of range: "0000-12-30T00:00:00.000Z"
It seems like there’s some invalid EXIF/metadata date being read as year 0000, which Postgres doesn’t accept.
Has anyone dealt with this before? The problem is it's 777 images so fixing them all manually feels pretty rough. So I'm hoping there's a smart solution. Thanks!
5 Replies
:wave: Hey @andrewlevitt,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
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I have...
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2. :blue_square: read applicable release notes.
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4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
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Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.Can you try switching to the new timeline and try again
Yes! Trying it now
The beta version started uploading more recent photos that haven't had any error issues. But it seems to be overloading my CPU and bricked everything
What hardware are you running the server on?
Synology DS418. I disabled machine learning and am trying again. Will report back once it gets to the error uploads
This worked. Thank you!