I am having the issue with my cloudflare streams billing
Dear Cloudflare Billing Team,
I am writing to bring to your attention an issue with my subscription billing. I have already paid $5.90 USD for the Starter Bundle (Save $15/month on Images + Stream).
ven though there has been no usage above the plan limit, I keep receiving new payment requests every 3–4 days asking me to pay again. This seems to be a duplicate billing error.
Could you please:
1. Confirm my subscription status and validity period.
2. Clarify why I am being asked to pay again despite already paying for the month.
3. Adjust my account so that I am not charged multiple times within the same billing cycle.
I would appreciate it if you could resolve this issue at the earliest.
1 Reply
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs