Billing
Hi all,
I am trying to find some help with billing and when I sent an email that wasn't very helpful with the reply that I got back. I had a partial paid invoice and never got any notice about it or anything. Can anyone help me?
3 Replies
Create a support ticket on the dashboard per the below instructions.
Cloudflare's billing system is undergoing some changes/migration. During this period, there have been recurring cases of extra bills, incorrect bills, or other issues.
To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support. There is a backlog of tickets so it might take a while to get a response.
Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.
Thank you. I do have one domain on the pro plan. Cozyartzmedia.com