Problems on mobile app on samsung galaxy s23 ultra android 15
1 keeps crashing
2 keeps backing up after photos are alredy backed up
3just wierd behavior as you can see in screenshots
Server version is 1.129.0
App version is newest - 1.143.0 build.3016
Logs from the backup from app:
https://quickshare.samsungcloud.com/v8vmQkcsUqmB
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:wave: Hey @hackerfliper,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs
docs
- Container Status: docker ps -a
docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l
and df -h
).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close
command, and re-open it later if needed.Server is far too old, need to upgrade
How? I am running casaos
Idk, you would need to ask them tbh
Can i get id of newest version?
1.143.1
If i change release in docker compose it should update right?
You can’t go right to 143
You’ll need to follow the breaking changes
Oh
Huh?
Wdym by that
Please make sure you have read and followed the release notes: https://github.com/immich-app/immich/discussions?discussions_q=label%3Achangelog%3Abreaking-change+sort%3Adate_created
This is what he means
also read:
Yea but what do i do? How do i uograde?
You'd have to ask the casaos guys
Bruh
Theres 1 more option tho
If ya help me i can just install withiut casaos
If you install without casaos and run into problems you're welcome to post those here
i have the problem that annoys me the most - path is set to sd card not external hdd tho i set it up right in .env