Problems on mobile app on samsung galaxy s23 ultra android 15

1 keeps crashing 2 keeps backing up after photos are alredy backed up 3just wierd behavior as you can see in screenshots Server version is 1.129.0 App version is newest - 1.143.0 build.3016 Logs from the backup from app: https://quickshare.samsungcloud.com/v8vmQkcsUqmB
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17 Replies
Immich
Immich2w ago
:wave: Hey @hackerfliper, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Zeus
Zeus2w ago
Server is far too old, need to upgrade
hackerfliper
hackerfliperOP2w ago
How? I am running casaos
Zeus
Zeus2w ago
Idk, you would need to ask them tbh
hackerfliper
hackerfliperOP2w ago
Can i get id of newest version?
schuhbacca
schuhbacca2w ago
1.143.1
hackerfliper
hackerfliperOP2w ago
If i change release in docker compose it should update right?
Zeus
Zeus2w ago
You can’t go right to 143 You’ll need to follow the breaking changes
hackerfliper
hackerfliperOP2w ago
Oh Huh? Wdym by that
bo0tzz
bo0tzz2w ago
This is what he means also read:
hackerfliper
hackerfliperOP2w ago
Yea but what do i do? How do i uograde?
Mraedis
Mraedis2w ago
You'd have to ask the casaos guys
hackerfliper
hackerfliperOP2w ago
Bruh Theres 1 more option tho If ya help me i can just install withiut casaos
bo0tzz
bo0tzz2w ago
If you install without casaos and run into problems you're welcome to post those here
hackerfliper
hackerfliperOP2w ago
i have the problem that annoys me the most - path is set to sd card not external hdd tho i set it up right in .env

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