ASN 35362 - BEST - ingress issue
Hi I had same issue more than half a year ago and I've created a thread asking for help. Some kind soul did say that my routing to riot servers were bad which was correct (from ukraine to poland went through Ireland) so he did contact polish side to tweak something and the issue got resolved, I haven't played for quite some time and recently got back and now I see same thing that was back then. All servers are 20-40 ping higher than they used to be. I'm assuming it's same thing
I figured that my Frankfurt ping got actually lower (30 compared to usual 40) but Warsaw got worse (18 to 45-50)
37 Replies
who is your ISP ?
@Kenji-San 🫡
Hey Kenji
I was trying to reach out to you. You did help me last time
my ISP is BEST
okay
kenji will be back home tmw
so you gotta wait for him
he got pinged so once he is free and have time he will look
i got time, thanks. I was just wondering if I can somehow save the lower Frankfurt ping while lowering my Warsaw to usual or am I wishing for too much
i have no idea
he will tell you
but i think he can fix them all at once
just wait and he will help you or nuke your internet
seems fair
wait so all your ping got higher except Frankfurt which became lower?
i mean should be possible
Im not sure, I didn't pay attention to all my server ping but I know my warsaw and frankfurt
playing from UA ?
traceroute to EU A please
162.249.72.0yes, sorry for late reply
@Kenji-San any luck?
Is that true what i send in dms :val_Uhh:
sus
:val_SusgeNoted:
Now what did bro send in dms:val_CatBigStare:
is Kenji on a vacation?😢
he is
Any idea on when is he coming back?
who ?
same here
before ue5 i had stable 15 ping and now it jumps from 40 to 1000
and i get packet loss
Kenji
he is around
So can anyone help me out with that ping issue?
you'd just have to wait for the experts
tho are you playing using wifi or eth
I am on a journey to fix this already dw
:val_Prayge:
Thank you!:val_Prayge:
@jacksteller can you try traceroute again, we are working on the fix with BEST
sure, same ip?
yup
162.249.72.0
yep that looks better try checking ingame ping please
I think I still need to do a minor change but it should look better now
yep it's good now, warsaw back to 15, frankfurt slightly better than used to at 36 and even stockholm is 33 now which was around 55
thanks alot.
do you know what was the issue and what are the odds it'll change again?
NICE ONE!
its a bit complicated @jacksteller but TLDR is that your provider was sending your traffic via Frankfurt instead of handing it over in Warsaw, Ive contacted BEST and they were happy to work with me on this issue so that helped a lot. should stay this way until someone somewhere decide to change it ( out of Riots hands )
understood, thanks again, you're the man
anytime