TwentyT
Twenty4mo ago
7 replies
anushka.singh

microsoft sync failed

When I check the logs, I see the message below:
[
worker-1  |     MessageImportException [Error]: Error: Error: TypeError: Cannot read properties of undefined (reading 'includes')
worker-1  |         at MessageImportExceptionHandlerService.handleUnknownException (/app/packages/twenty-server/dist/src/modules/messaging/message-import-manager/services/messaging-import-exception-handler.service.js:128:40)
worker-1  |         at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
worker-1  |         at async MessageImportExceptionHandlerService.handleDriverException (/app/packages/twenty-server/dist/src/modules/messaging/message-import-manager/services/messaging-import-exception-handler.service.js:72:21)
worker-1  |         at async MessagingMessageListFetchJob.handle (/app/packages/twenty-server/dist/src/modules/messaging/message-import-manager/jobs/messaging-message-list-fetch.job.js:82:13)
worker-1  |         at async MessageQueueExplorer.invokeProcessMethods (/app/packages/twenty-server/dist/src/engine/core-modules/message-queue/message-queue.explorer.js:113:17)
worker-1  |         at async MessageQueueExplorer.handleProcessor (/app/packages/twenty-server/dist/src/engine/core-modules/message-queue/message-queue.explorer.js:104:13)
worker-1  |         at async /app/packages/twenty-server/dist/src/engine/core-modules/message-queue/message-queue.explorer.js:79:17
worker-1  |         at async Worker.processFn (/app/packages/twenty-server/dist/src/engine/core-modules/message-queue/drivers/bullmq.driver.js:43:13)
worker-1  |         at async /app/node_modules/bullmq/dist/cjs/classes/worker.js:520:32
worker-1  |         at async Worker.retryIfFailed (/app/node_modules/bullmq/dist/cjs/classes/worker.js:747:24) {
worker-1  |       code: 'UNKNOWN',
worker-1  |       userFriendlyMessage: undefined
worker-1  |     }
worker-1  |   ]
Screenshot_2025-09-25_at_10.20.31_PM.png
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