Microsoft Email Sync Stuck Importing
Version 1.7.7
Just tried to sync and it did bring some data into the system. it seems like it has been stuck for 24hrs and I am not sure how to troubleshoot or what to try next. Thanks, Scott
Just tried to sync and it did bring some data into the system. it seems like it has been stuck for 24hrs and I am not sure how to troubleshoot or what to try next. Thanks, Scott

5 Replies
Hello there, please double check that your workers correctly started
Same issue since 1.7.7
Hello there, please double check that your workers correctly started, share any logs
I am getting alot of these
Error: Application is over its MailboxConcurrency limit.
worker-1 | [Nest] 34 - 10/09/2025, 3:15:17 AM ERROR [MessagingMessagesImportService] Error (undefined) importing messages for workspace 59c12f15 and account 27803522: Cannot read properties of undefined (reading 'includes') - undefined
Hey @NEO could you please have a look when you have some free time ?