Error 1014 - CNAME to Cloudflare Load Balancer

I have a Cloudflare Load Balancer with DNS my-lb.domain1.com and wanted to point a CNAME record on a different CF account app.domain2.com to my LB. However, this fails with Error 1014 I own domain1.com, but I have no access to domain2.com as it is client's domain. I know i have to contact CF support to remove restrictions, but is there any othe alternative?
1 Reply
SuperHelpflare
Support AI
According to the documentation, Error 1014 occurs when a CNAME record between domains in different Cloudflare accounts is prohibited (https://developers.cloudflare.com/support/troubleshooting/http-status-codes/cloudflare-1xxx-errors/error-1014/). In your case, since you own domain1.com but not domain2.com, and you want to point a CNAME record from app.domain2.com to your Load Balancer my-lb.domain1.com, you are indeed facing this restriction. Unfortunately, the documentation does not provide an alternative solution to resolve this issue without contacting Cloudflare support. The recommended resolution is to contact Cloudflare support to remove the restriction (https://developers.cloudflare.com/support/troubleshooting/http-status-codes/cloudflare-1xxx-errors/error-1014/). However, I can suggest that you may want to explore using Cloudflare for SaaS solution, which allows CNAME records across zones within the same user account or across different accounts (https://developers.cloudflare.com/support/troubleshooting/http-status-codes/cloudflare-1xxx-errors/error-1014/). But this would require coordination with the owner of domain2.com and may not be a viable solution in your case.
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