MCU SHUTDOWN: stepper too far in past. only on pause resumes

I just finished building a rat v4 500 hybrid. Everything seems to be functioning but anytime the printer pauses, when I resume the print it IMMEDIATELY throws MCU shut down error. I am unsure what to change or where to start. I did change the usb c cable to the octopus v1.1 board and still getting the error Uploaded the kipper log. Where do I go from here?
33 Replies
TheTik
TheTik7d ago
upload your debug.zip, and a screenshot of the error if you could
YeagerBomb
YeagerBombOP7d ago
Rodger
YeagerBomb
YeagerBombOP7d ago
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YeagerBomb
YeagerBombOP7d ago
Unsure how to get debug googling now. Looks like I need to SSH in to get that?
TheTik
TheTik7d ago
no, its accessed from the configurator menu
YeagerBomb
YeagerBombOP7d ago
I’m being upfront and very grateful for the help: I am able to trouble shoot for 2 more hours but will be out of my office until Wednesday 10/1. 9am est. This is one of 2x printers I got for my employer
TheTik
TheTik7d ago
Understood. I'll see what I can do. Haven't seen that particular error before so this'll be a fun puzzle Do you have anything else installed, webcams or monitoring software? Is it happening with both printers? I don't see anything weird in klippy.log, no stealthchop, no sensorless homing, really not sure. Have you updated ratos?
1. Flash image
2. Connect to hotspot
3. Setup wifi through configurator (and let it reboot)
4. Go to /config
5. Refresh update manager
6. at this point nothing should be invalid, all green. IF THAT'S NOT THE CASE stop here and post your moonraker.log
7. Update only the RatOS package(NOT configurator).
8. Update RatOS configurator (this takes awhile, if the mainsail output of the update process hangs, let it sit for 10 minutes and then refresh the page, Ctrl+Shift+R)
9. Restart moonraker service (click power icon in the top right of mainsail, click the refresh button next to moonraker under "service controls")
10. Reload mainsail (Ctrol+Shift+R)
11. Refresh update manager
12. "RatOS" should be gone from the list. Everything should be green and have several updates except RatOS configurator (ignore the klipper errors). If it's not, stop here and post your moonraker.log.
13. Click update all.
14. Done.
1. Flash image
2. Connect to hotspot
3. Setup wifi through configurator (and let it reboot)
4. Go to /config
5. Refresh update manager
6. at this point nothing should be invalid, all green. IF THAT'S NOT THE CASE stop here and post your moonraker.log
7. Update only the RatOS package(NOT configurator).
8. Update RatOS configurator (this takes awhile, if the mainsail output of the update process hangs, let it sit for 10 minutes and then refresh the page, Ctrl+Shift+R)
9. Restart moonraker service (click power icon in the top right of mainsail, click the refresh button next to moonraker under "service controls")
10. Reload mainsail (Ctrol+Shift+R)
11. Refresh update manager
12. "RatOS" should be gone from the list. Everything should be green and have several updates except RatOS configurator (ignore the klipper errors). If it's not, stop here and post your moonraker.log.
13. Click update all.
14. Done.
YeagerBomb
YeagerBombOP7d ago
Yea I actually tried starting fresh once already and updated everything. I tried deleting my entire printer cfg and using my personal rat rigs cfg for the work rat rig and no luck either I’ll give this whole punch list a try Wednesday No extras, just have advanced motion settings turned on . It’s a stock pi 4 with no camera on the octopus v1.1. Everything runs fine even prints well. Only gives me this error on pauses after I hit resume.
In thinking it was a speed issue I tried setting speed to 50% when hitting resume and it still through the error too. Update manager currently says all up to date It’s only happening on this one printer.
2 other printers I have (home printer and the second work printer with idex are functional)
TheTik
TheTik7d ago
what is "advanced motion settings"?'
YeagerBomb
YeagerBombOP7d ago
Probably calling it the wrong thing. After you do the configuration wizard there is an option for stealth chop, performance or advance motor motion, or silent.
TheTik
TheTik7d ago
Hm. I'd choose performance, hadn't heard of those last two. That's almost certainly the issue as those would have to do with how many IO operations the mcu is trying to perform. At least easy to try and verify
YeagerBomb
YeagerBombOP7d ago
I believe it applies more motor current and applies tuning
YeagerBomb
YeagerBombOP7d ago
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YeagerBomb
YeagerBombOP7d ago
No description
YeagerBomb
YeagerBombOP7d ago
This. I selected performance mode which is what I have on my other two rat rig v4s
TheTik
TheTik7d ago
and the fan is pointed at the octopus, and is working right?
YeagerBomb
YeagerBombOP7d ago
Yes sir. I’ve gotten a good couple of prints off it, just not if it pauses or I pause it. Like 10-12 benches and a few voron calibration cubes
TheTik
TheTik7d ago
your pause macro is no different from others i've seen, so weird
YeagerBomb
YeagerBombOP7d ago
Once I hit resume is when tries to move and then immediately dies
TheTik
TheTik7d ago
Right, like it's trying to do ALL the moves at once and can't keep up It'd be a real pain in the butt but you could try swapping the octopus between two machines and see if the issue moves or stays The only mention I was able to find of someone having this error specifically with resuming after a pause, had no responses
YeagerBomb
YeagerBombOP7d ago
I’ll give it a go Wednesday am. Not to big of a push. Should take 20 min. If it’s the board I’ll hit up rat rigs for a replacement.
TheTik
TheTik7d ago
Bon chance!
YeagerBomb
YeagerBombOP2d ago
Added a new octopus board and same result
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YeagerBomb
YeagerBombOP2d ago
I guess I’ll do the rebuild from the rat os again…?
YeagerBomb
YeagerBombOP2d ago
Prints super well provided it doesn’t pause
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TheTik
TheTik2d ago
Anything custom about your pause macro? Is there one in the slicer?
YeagerBomb
YeagerBombOP2d ago
I’ll double check the slicer.
Nothing custom in pause it’s all stock rat os Mm actually maybe, I never did change settings in orca slicer. Wonder if the default rat rig is bad settings
TheTik
TheTik2d ago
Iirc the only thing that should be in the slicer pause macro is calling the ratos pause macro
YeagerBomb
YeagerBombOP2d ago
I’ll try porting my personal home slicer code over to it and see how it goes.
TheTik
TheTik2d ago
Does this happen at programmed pauses only, or if you manually got the pause button in mainsail does it also happen?
YeagerBomb
YeagerBombOP19h ago
Does it when I hit resume not pause
YeagerBomb
YeagerBombOP19h ago
Confirmed it is bad with a known good slicer profile and known good slicer rat rig config for my home printer
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