Account help
Hello, good afternoon/evening.
I wanted help because I haven't used my Pubg account in a long time and when I try to log in, it tells me that to verify myself I need to enter a number that doesn't belong to me.
Since I don't see the opportunity to enter a "backup verification code," what is that code or how do I get it?
PS: I write all of this through a translator.
Solution:Jump to solution
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
4 Replies
@Zorritoh You must contact Pubg mobile support through the game and ask them for help. Or rather submit a file claim to reset all your linked links.
@Lixmo
Oh... thank you very much, I'll try that. The thing is that this is another phone so it's not registered in the game, which is why it also prevents me from doing something, and I don't want to lose my progress.
You can use https://pubgmobile.live/support to make a file claim from your unknown device .
Make sure to prove right information as they’re asking. Otherwise there is slightly less chance of getting your problem fixed!
Solution
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.