Microsoft sync syncs Calendar but no emails
I’ve set up the self-hosted Docker instance of Twenty CRM. The connection with O365 works, and contacts, companies, and calendar meetings are syncing successfully. However, emails are not appearing in the system. No error messages are shown. Can anyone help me troubleshoot this?
12 Replies
I’ve already removed and re-added my account, but it still doesn’t work.
To me it's the same for Gmail on the cloud version. Every record created has been associated to the calendar icon but everywhere in the application it says there is no email... Even if i have received emails since the link and sync
Hello there, cc @charles unless I'm mistaken you've been debugging such a thing recently ?
Hey sent you a friend request please share your email so we can have a look to your import status
Any update?
Hi Arthur, I cannot help troubleshoot at the moment. We have an ongoing work on messaging sync led by @NEO, I would wait until this is complete (~ETA around 2 weeks but Neo knows more) before diving too much on existing issues
Okay, thanks.
Should this be fixed in 1.8.2? Because I now have new issues with email sync...
@Arthur This is an ongoing issue that I have been experiencing as well. I have been dealing with it since. 1.7, there has been some progress made on getting some emails to sync. You can find the chat here: https://github.com/twentyhq/twenty/issues/14927
GitHub
Microsoft sync keeps failing · Issue #14927 · twentyhq/twenty
Bug Description When attempting to sync my Microsoft account the process keeps failing. When I select reconnect it shows the importing icon but once I change panels it shows as failed. I have previ...
Oh thanks for letting me know. I will follow the thread.
So sad to see because it's great software
@Weiko
Hey @Huzef we've faced the issue on cloud production too today
Do you have hint about this ? Fixed the cloud end user issue by manually re-synching his import job.
It seems like the exception handler is obfuscating the initial issue because of a flaky string manipulation. The initial error seems to enter the
FAIL_UNKNOWN flow thoughCould be related to OAuth access token renewals failing, I had a PR for it that was merged today
Ok interesting thanks ! will have a side eye to sentry occurences when releasing