P
Prisma5d ago
DevIl

help please

my cursor ai run database force reset command on my live database and because of that i lose my db data i was using free tier and about to upgrade please help me restore the database for current time please
10 Replies
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DevIl
DevIlOP5d ago
hello anyone there ? please help me fix the database fast please
alessandro
alessandro5d ago
if you didnt have a backup there isnt anythign to do
DevIl
DevIlOP5d ago
isnt there any way ? i will purchase the sub i was about to purchase but it keep redirecting me to vercel then i stop and my ai tool auto run force command cant prisma io save temporary data ? please check if possible i will pay
alessandro
alessandro5d ago
i dont work for prisma but i doubt its possible
DevIl
DevIlOP5d ago
oh so who will help me ? is there any prisma number ? contact number
Nurul
Nurul5d ago
@DevIl You can upgrade to the Pro plan and access your backups The backups are taken even on Free plan. The access to backups is available on Pro plan and above. If your database had any recent activity in last 24 hours, our system would have taken a backup for your database. On Pro plan you will have access to the backups for last 7 days, which can be used to restore the database As your database was created via Vercel, you will need to upgrade through vercel
DevIl
DevIlOP5d ago
does starter will give me my backup ? if i didnt have pro plan and my data just hard reset will i get my data back ? please reply
Nurul
Nurul5d ago
No, the backup is included only on Pro plan and above I believe this is resolved now. I noticed that you were able to restore your database from backup in a new environment.

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