N
Neon4w ago
other-emerald

Can't find Neon instance of Encore project

Hey guys Thank you for the awesome project. I have an issue: while building a project on top of Encore.dev framework I created a Neon instance and linked it to encore. Encore made some branch(es) for the staging environment. Now I can't find the actual Neon instance, moreover I am not sure anymore which account is it actually connected. Encore dashboard shows 1 Neon project with 1 Neon endpoint which the most likely is a dev one (0.25/0.25) but I don't see endpoints with that id in my Neon dashboard, so I can't check usage and upgrade if needed. Could you help me please? Thank you in advance!
3 Replies
vicious-gold
vicious-gold4w ago
Hey! If you can't find the Neon project that encore created for you, there's a good chance it was in another account then. Are you able to login using any previous method you've used and check those?
other-emerald
other-emeraldOP4w ago
@Sam I've tried out github - no organisation, no projects For the business email I have an org and one project, but ids doesn't match to what encore has 😕 In theory I can backup data via encore, reconnect encore to correct neon account and restore data again. But I am really wondering if that encore who messed up or I did something wrong? @Sam when you authenticate user via github, do you stick to github user id or to github primary email address?
vicious-gold
vicious-gold4w ago
That's unfortunate. It's more than likely that it's tied to another account. Your best bet would be to pg_dump and restore into a project in the right account/org. With the neon import data assistant, it'll be an easy transition though AS for GitHub SSO, we key off your GitHub user ID (OAuth sub), not the primary email

Did you find this page helpful?