Account Ban Issue – Request for Review
My account (ID: 51451112831) keeps getting banned without any clear reason. I have been playing PUBG Mobile for over 5 years and have never used cheats, hacks, or third-party tools. I only play on Gameloop 64-bit beta from the official website. Despite reinstalling Windows to ensure a clean system, the bans continue. This is very frustrating Please review my account thoroughly and help me fix this issue permanently.
Solution:Jump to solution
Hello, @Hassan!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the Appeal option when trying to log into your account if you want to appeal your account suspension....
7 Replies
@S1lent @Piston @MZ Gaming @Quendi @EdnaKali/Shyntlyn NAシ🇧🇬

Solution
Hello, @Hassan!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the Appeal option when trying to log into your account if you want to appeal your account suspension.
I have already appealed the suspension, but the appeal was unsuccessful.

Can I at least know exactly what rule or policy I have violated, so that I can understand it better?
@S1lent
Please contact customer service through in-game or by sending an email to [email protected]. We're unfortunately unable to help you with temporary bans through the community.