COMMUNITY ASSISTANCE [FAILURE]

Good afternoon, can I talk to a moderator?
44 Replies
✦   HOTEL
✦ HOTELOPthis hour
Once one becomes available.
Quendi
Quendi23h ago
Hello, @✦ HOTEL! Please state your question and we will be happy to help you.
✦   HOTEL
✦ HOTELOP23h ago
I’m currently organizing the Multi Region official PMAC, event. [Pubgm Americas Challenger] Can I do links? https://www.instagram.com/p/DPShEnHjUy_/?igsh=cm9sbnN2eGR1anEx https://www.instagram.com/p/DPMdTG4kUJn/?igsh=MWdobDQ5NnNmaTdvcg== https://www.instagram.com/p/DPE_GyqiX8R/?igsh=bWx6czBndWVuZndu I’m working with Bismarck, Chau, & Godoy and a few officials for this event I was wondering, is there a way I can talk to an administrator here or would I need to reach out to someone via WeChat or Email & speak to them about getting assistance for our community? . https://discord.com/channels/393088095840370689/1206808912708374538 is made available and provided by this server Which is decent, but not as good, since most event-promotions for (Tournaments or scrims) are done differently Let me show you a quick recording (it’s done this way in (Latam, NA, EU) which are mostly popular in discord (other regions don’t use discord as much)
✦   HOTEL
✦ HOTELOP23h ago
✦   HOTEL
✦ HOTELOP23h ago
These are references for what the (discord) channels for event promotion/scrims look like, (they provide info + location) . I’ll go to #recruitments and show the issues (& explain how this leaves a negative effect) I’m back sorry for delay,
✦   HOTEL
✦ HOTELOP23h ago
No description
No description
✦   HOTEL
✦ HOTELOP23h ago
When I tried to post my promotion for the official [PMAC] event, I was left muted — same happens to many organizers around the world who been hosting events since 2020. Or even recently Im suggesting or making a request to create something similar (with @.here or @.everyone Deactivated That way, community’s can keep promoting their event properly — players can find ways to participate in these events if they get bored of pubgm and are considering uninstalling pubgm. Sorry for all the info 📊 I think it’s needed for a decision to be made — specially when it benefits the PUBG community, players, this server (activity) — not sure if this is something error can fix, or if there’s a superior over in Tencent HQ.
INFINITE
INFINITE23h ago
u can promote it in #recruitments but everyone ping isnt available even to mods 0-0
✦   HOTEL
✦ HOTELOP22h ago
Sorry but you misunderstood my post Not requesting @ everyone or @ here deactivated
INFINITE
INFINITE22h ago
a separate channel or role for players to look for such events?
✦   HOTEL
✦ HOTELOP22h ago
No role, this message is directed towards error A mod like @Quendi can foward. Assuming error is the one who is in charge of this server.
Quendi
Quendi22h ago
Can you summarize in short what you need help with?
✦   HOTEL
✦ HOTELOP22h ago
I summarized it on this post. Is it confusing?
INFINITE
INFINITE22h ago
very
✦   HOTEL
✦ HOTELOP22h ago
Are you like a staff or a community member?
INFINITE
INFINITE22h ago
community member :p
✦   HOTEL
✦ HOTELOP22h ago
I’ll start over if that helps ofc Want you guys to do?
INFINITE
INFINITE22h ago
just summarize it
✦   HOTEL
✦ HOTELOP22h ago
I’ll reword it
INFINITE
INFINITE22h ago
okie :catok:
✦   HOTEL
✦ HOTELOP22h ago
Give me 2 mins, but this is a question for error @Quendi (assuming there’s no one above her in HQ) Im working with Tencent officials [NA,LATAM,BR] Regions in an official event [PMAC] My question is [assuming that error is the one that runs this server — or I’ll have to go higher] — is there a way to upgrade the #recruitments ??? The tournament promotion here is not set up properly & is hidden away if you look at the video I sent. 🧷 Event promotions include a text with the information + the link to the location where the event is being hosted These is how event promotions work in discord for [BR,NA,LATAM] since they’re the ones who use this app for tournaments & events Instead of hiding away from players the tournament promotion in #recruitments & not allowing people to post their event properly (with the link of the location of the event — developers or mods can secure the links are safe there’s plenty of mod tools, white listing words) Making a separate channel dedicated to promoting official events (like the one I’m doing + 3rd party events) & rooms 🧷 As shown above DISCLAIMER you can turn off the availability to @ here or do @ everyone (It’s not needed) @Quendi done the summary Like I said not sure if error has the authority to approve this, I can try to get in contact with the people of Tencent HQ, the people who I talk to from Tencent aren’t from this department. But this would be a benefit for Organizers, players, teams, managers, pubgm server staff. & help increase overall activity and community growth. Which is why I opened up this to make a report
INFINITE
INFINITE22h ago
:ChickenBruh:
✦   HOTEL
✦ HOTELOP22h ago
Sorry, it’s not something you can help with I do appreciate the effort to help But it’s very important towards the community — for players who participate
INFINITE
INFINITE22h ago
what are u promoting? tournaments? events? or servers?
✦   HOTEL
✦ HOTELOP21h ago
Not “u” & it’s all the same https://www.instagram.com/p/DPMdTG4kUJn/?igsh=MWdobDQ5NnNmaTdvcg== This is the current event not sure if your trolling.
bittuD
bittuD21h ago
Self promotion not allowed, that's why we can't send links like as discord server links. Like this Instant timeout
✦   HOTEL
✦ HOTELOP21h ago
Correct, which is why I came to speak to error.
bittuD
bittuD21h ago
Okay You can contact to Mr Piston, he is Admin here.
✦   HOTEL
✦ HOTELOP21h ago
That’s the issue, piston is an admin, I’m wondering is Error another admin or does she work for Tencent, & if she works for Tencent, is she high up / headquarters level?
bittuD
bittuD21h ago
Yes She is Tencent Staff
✦   HOTEL
✦ HOTELOP21h ago
I know some Tencent staff but they work for other departments, I was wondering if I can speak to Error directly thru here, since there’s no tickets or emails to contact her
bittuD
bittuD21h ago
You can contact through mail also, pubgmobile@tencent .com
✦   HOTEL
✦ HOTELOP21h ago
Most emails go to spam with no reply, I usually directly message them with WeChat
bittuD
bittuD21h ago
You should contact to Piston about your queries. @Piston
✦   HOTEL
✦ HOTELOP21h ago
I contact piston, for piston to contact Error?
bittuD
bittuD21h ago
:Hamster_what:
✦   HOTEL
✦ HOTELOP21h ago
Or do I contact people from Tencent to contact error?
bittuD
bittuD21h ago
I don't know sir
✦   HOTEL
✦ HOTELOP21h ago
Correct, which is why I opened this, but community members are replying (who don’t understand the subject) Who are willing to help This was made to directly contact her.
bittuD
bittuD21h ago
No description
bittuD
bittuD21h ago
You can tag her directly
✦   HOTEL
✦ HOTELOP21h ago
Sure, I’ll tag & repost My comments
bittuD
bittuD21h ago
But I don't think she will answer or reply, Good luck.
✦   HOTEL
✦ HOTELOP21h ago
If she don’t, I’ll give it a week, then have someone from Tencent make the approach thanks for the help . Restarting . Im working with Tencent officials [NA,LATAM,BR] Regions in an official event [PMAC] My question is [assuming that error is the one that runs this server — or I’ll have to go higher] — is there a way to upgrade the #recruitments ??? The tournament promotion here is not set up properly & is hidden away if you look at the video I sent. . Event promotions include a text with the information + the link to the location where the event is being hosted These is how event promotions work in discord for [BR,NA,LATAM] since they’re the ones who use this app for tournaments & events Instead of hiding away from players the tournament promotion in #recruitments & not allowing people to post their event properly (with the link of the location of the event — developers or mods can secure the links are safe there’s plenty of mod tools, white listing words) Making a separate channel dedicated to promoting official events (like the one I’m doing + 3rd party events) & rooms 📌 DISCLAIMER you can turn off the availability to @ here or do @ everyone (It’s not needed) :check_R8: reposted @Piston could you lock this? Or foward this chat?

Did you find this page helpful?