What is "active time quota"?
I am getting "Your project has exceeded the . Upgrade your plan to increase limits"
I'm seeing "Compute 0.3 / 100 hours" in dashboards, which I'm guessing is something different than "active time" then? What is the "active time quota" for the Free tier? And how much is it if I upgrade to Launch tier? How do I see what I have currently used?
7 Replies
other-emerald•3w ago
Hey!
So the error says
exceeded the compute time quota.?
If so, and the dashboard shows Compute 0.3 / 100 hours, then that might be a bug. Are you getting that error code when running queries through the sql editor of that project?adverse-sapphireOP•3w ago
when attempting connection with psql i get
psql: error: connection to server at <CONNECTION_INFO> failed: ERROR: Your project has exceeded the active time quota. Upgrade your plan to increase limits.
and yeah, same thing through SQL editor in the web console
adverse-sapphireOP•3w ago
project id:
noisy-dawn-67026853
when searching for the error message this is the only page i find https://community.koyeb.com/t/postgres-reporting-project-has-exceeded-the-active-time-quota/2499, so guessing it's somehow related to koyeb? (i havent actively selected anything koyeb related)other-emerald•3w ago
Mhm that's super odd, very sorry about that! I'm forwarding this internally to get you a fix. Is this blocking you on anything?
adverse-sapphireOP•3w ago
Nah no biggie, but would be nice to get a fix ☺️
adverse-sapphireOP•3w ago
i set it up using this terraform provider https://github.com/kislerdm/terraform-provider-neon
not sure if relevant
GitHub
GitHub - kislerdm/terraform-provider-neon: Terraform provider to ma...
Terraform provider to manage Neon SaaS resources. Contribute to kislerdm/terraform-provider-neon development by creating an account on GitHub.
other-emerald•3w ago
Thanks for the added context, will definitely help as we debug this issue!