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SupabaseS
Supabase•5mo ago•
4 replies
arielg

Getting "FATAL: Tenant or user not found" after project resume and changing db password

My staging project was paused due to inactivity and then I resumed it.

I'm getting this "FATAL: Tenant or user not found" error when trying to connect (it was working before). I changed the password a couple of times to make sure that it wasn't a credentials problem.

I also tried connecting via DBeaver following this guide https://supabase.com/docs/guides/database/dbeaver. I'm copying the data from the Connect -> Session pooler section (host, port, database and user) in Supabase.

I already checked other related errors, the usual solution is to check the user or host which I already did. I'm thinking that maybe when doing the database resume or password change some user data from PostreSQL got corrupted somehow but I'm no SQL expert so I would really appreciate some help.
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