I was permanently suspended for being accused of using 3 programs but I never used anything like tha

I'm Brazilian and I don't understand much English but I will use a translator to speak, I was suspended for being accused of using third-party programs, even though I never used this to gain advantages within the game, I just play normally, and it happened overnight.
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47 Replies
momo
momo8h ago
whats your ingame name and # ? and did you open ticket to riot support ?
Dekuxl
DekuxlOP8h ago
Deku#1705 yeah
momo
momo8h ago
okay but the ticket number here aswell
Dekuxl
DekuxlOP8h ago
Where can I get the ticket number?
momo
momo8h ago
go to your email look email you got from riot you will see # with numbers
Dekuxl
DekuxlOP8h ago
There is nothing in my email, I have already sent 3 tickets
momo
momo8h ago
okay login to your account in riot client go to my tickets and you will see ticket number
Dekuxl
DekuxlOP8h ago
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Dekuxl
DekuxlOP8h ago
? on this page?
momo
momo8h ago
yes login
Dekuxl
DekuxlOP8h ago
I click on login and they redirect me to the previous page
momo
momo8h ago
are you logged in ?
Dekuxl
DekuxlOP8h ago
I achieved
momo
momo8h ago
okay you should go to my tickets
Dekuxl
DekuxlOP8h ago
It appeared that none were found, will I have to open another one?
momo
momo8h ago
are you sure you didnt get email that you opend ticket ?
Dekuxl
DekuxlOP8h ago
no
momo
momo8h ago
can you open your email and show me ?
Dekuxl
DekuxlOP8h ago
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momo
momo8h ago
yes you opend one today ?
Dekuxl
DekuxlOP8h ago
no new messages only old messages
momo
momo8h ago
the first one
Dekuxl
DekuxlOP8h ago
No description
Dekuxl
DekuxlOP8h ago
and just the two-factor verification code
momo
momo8h ago
so you didnt open ticket go open one
Dekuxl
DekuxlOP8h ago
No description
momo
momo8h ago
okay down at the bottom you will see submit ticket click on it then you will get email
Dekuxl
DekuxlOP8h ago
No description
momo
momo8h ago
submit ticket i cant understand your ss you scroll your screen to the right
Dekuxl
DekuxlOP8h ago
right
momo
momo8h ago
yes you will see submit ticket
Dekuxl
DekuxlOP8h ago
The option to send your ticket does not appear after I finish entering the subject and description, this screen appears.
momo
momo8h ago
go to your pc and open ticket easir to see
Dekuxl
DekuxlOP8h ago
No description
momo
momo8h ago
use diffrent browser
Dekuxl
DekuxlOP8h ago
No description
momo
momo8h ago
yes put all info
Dekuxl
DekuxlOP8h ago
ok #118481351
momo
momo8h ago
thats all needed his RIOT ID : Deku#1705
Dekuxl
DekuxlOP8h ago
I didn't understand, do you need anything else? yeah
momo
momo8h ago
no thats all
Dekuxl
DekuxlOP8h ago
ok thanks
momo
momo8h ago
wait for dev when they have free time to help you
Dekuxl
DekuxlOP8h ago
Thank you for everything, I hope you can solve this. God bless you. ok
momo
momo8h ago
np devs will help you
junimo
junimo7h ago
@Dekuxl check dm
momo
momo6h ago
And here is last post open from ppl got banned today https://discord.com/channels/679875946597056683/1425247537488592938 . Thank you for looking :633658072245469195:

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