Immich•3mo ago

Constant shutting down of server on Portainer- exited code 137

Hi, i may have some issue with the docker script in Portainer because I keep having the server deliver an exited code 137 every day or other day. It will work fine for a bit and then for some reason it will throw an exited code. I have attached my logs and my script. Note that this was borrowed from the marius hosting guide which I understand may have some errors but I am not sure how to migrate everything using the Immich guide on your site.

Any help would be appreciated.

Screenshot_2025-10-08_at_11.55.03_AM.png

Screenshot_2025-10-08_at_11.50.58_AM.png

Immich-SERVER_logs.txt10.78KB

Portainer_script.rtf2.5KB

Container_inspect.rtf15.02KB

Immich•10/8/25, 3:57 PM

:wave: Hey @apatel87,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.

References

Container Logs:
```
docker compose logs
```
```
docker compose logs
```
docs
Container Status:
```
docker ps -a
```
```
docker ps -a
```
docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

Immich•10/8/25, 3:57 PM

Checklist

I have...

:ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
:ballot_box_with_check: read applicable release notes.
:ballot_box_with_check: reviewed the FAQs for known issues.
:ballot_box_with_check: reviewed Github for known issues.
:ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
:ballot_box_with_check: uploaded the relevant information (see below).
:ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
Logs from all the containers and their status (see above).
All the troubleshooting steps you've tried so far.
Any recent changes you've made to Immich or your system.
Details about your system (both software/OS and hardware).
Details about your storage (filesystems, type of disks, output of commands like
```
fdisk -l
```
```
fdisk -l
```
and
```
df -h
```
```
df -h
```
).
The version of the Immich server, mobile app, and other relevant pieces.
Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the

/close

/close

command, and re-open it later if needed.

IImmich ## Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest rel...

ImmichAPP•10/8/25, 3:57 PM

Successfully submitted, a tag has been added to inform contributors. :white_check_mark:

bo0tzz•10/8/25, 3:59 PM

How much RAM does your system have?

bo0tzz•10/8/25, 4:00 PM

It's getting OOMkilled

apatel87OP•10/8/25, 4:06 PM

I have the new UGreen NAS 2 bay, it has 8 gb of ram which I thought would be fine. I had a problem with the ML script before and it never had face recognition. I was recommend to change some of the script for that which worked for the face recognition but then this started

Constant shutting down of server on Portainer- exited code 137

References

Checklist

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