Claims
what do i do if my claims keep getting rejected I've double checked everything all the information is right I've send like 5 claims all rejected what do i do?
Solution:Jump to solution
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
If both of your requests on Google form and the in-game recovery tool are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying....
6 Replies
Bro, how did your account get hacked
i got scammed 😢
well it i against pubg Tos to sell accounts
u wont do it next time :p
Bruh same problem with me
All the information are accurate but still rejected
i didnt sell
i wad tricked to gve a verification code to a scammer
Solution
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
If both of your requests on Google form and the in-game recovery tool are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying.