V
VALORANT2mo ago
Sho7

Game crash regularly

Guys my game crashes regularly what should I do before reinstalling ?
27 Replies
momo
momo2mo ago
what error you getting ?
Sho7
Sho7OP2mo ago
no error
momo
momo2mo ago
@Rachel
Rachel
Rachel2mo ago
at point does it crash btw? agent select? mid match?
Sho7
Sho7OP2mo ago
mid match every time
Rachel
Rachel2mo ago
starting of the match or random times?
Sho7
Sho7OP2mo ago
random times. Honestly I feel like it's after hitting a clip
Rachel
Rachel2mo ago
press windows key + r type msinfo32 show ss
Sho7
Sho7OP2mo ago
like doing something nice (but might be a coincidence)
Sho7
Sho7OP2mo ago
No description
Sho7
Sho7OP2mo ago
.
Rachel
Rachel2mo ago
Press windows + r Type: %localappdata%\VALORANT\Saved\Crashes and press enter and zip the latest dump files that was generated when you crashed and send it here select the files > right click > compress to > zip file
Rachel
Rachel2mo ago
the latest is for September when was the last time you crashed?
Sho7
Sho7OP2mo ago
hm but no, I crashed few times in between few minutes ago
Rachel
Rachel2mo ago
go to that folder again and sort by date
Sho7
Sho7OP2mo ago
maybe the log isn't update yet okok it was sorted by date already the latest on my file explorer is indeed from 25/09
Rachel
Rachel2mo ago
hmm so none was generated
Sho7
Sho7OP2mo ago
yes
Rachel
Rachel2mo ago
ok drop your vanguard logs Open C:\Program Files\Riot Vanguard Right click on the Logs folder > compress to and zip file
Sho7
Sho7OP2mo ago
ok wait finishing my game
WIZARD
WIZARD2mo ago
I am Having same issue
Sho7
Sho7OP4w ago
I restarted my computer then when compressing I got this : it means This action cannot be resolved because the file is opened in System
No description
Sho7
Sho7OP4w ago
I uninstalled/reinstalled valorant (without deleting conf files) and I still have the problem when I start the game or I clip with medal do you have medal as well ?
WIZARD
WIZARD4w ago
Umm medal? Nope
Sho7
Sho7OP5d ago
(still not resolved) still not
momo
momo5d ago
go to c and find mini dump file if you got send latest 2 here

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