this is the screenshotr

No description
68 Replies
Rachel
Rachel2mo ago
Do you need help with enabling tpm ?
⋆˚࿔ Athena ✮
perchance im not really sure what im looking at
Rachel
Rachel2mo ago
Ok press windows key + r Type msinfo32 Show ss
Rachel
Rachel2mo ago
Ok restart your pc and spam del key to enter bios Use your phone to text here
⋆˚࿔ Athena ✮
okay! can i ask at what point im supposed to spam del key? sorry im not good with pc stuff at all
Rachel
Rachel2mo ago
It’s the key to enter bios
⋆˚࿔ Athena ✮
like, should i sign in first?
Rachel
Rachel2mo ago
Nono While it’s restarting
⋆˚࿔ Athena ✮
oh.. ill try again
Rachel
Rachel2mo ago
Delete key btw and not backspace
⋆˚࿔ Athena ✮
okay i finally got it im so sorry 😭
Rachel
Rachel2mo ago
No worries Now show pic of your bios
⋆˚࿔ Athena ✮
is this bios?
No description
⋆˚࿔ Athena ✮
im so sorry if it isnt im just so confused
Rachel
Rachel2mo ago
Click on troubleshoot
⋆˚࿔ Athena ✮
done
Rachel
Rachel2mo ago
Then click on advanced
⋆˚࿔ Athena ✮
done
Rachel
Rachel2mo ago
Then click on UEFI Settings
⋆˚࿔ Athena ✮
should i restart?
No description
Rachel
Rachel2mo ago
Yup restart
⋆˚࿔ Athena ✮
okay!!
⋆˚࿔ Athena ✮
is this the thingy?
Rachel
Rachel2mo ago
Boot tab Show pic Yes
Rachel
Rachel2mo ago
Boot mode select: UEFI Only
⋆˚࿔ Athena ✮
this?
No description
Rachel
Rachel2mo ago
Yes Now advanced tab
⋆˚࿔ Athena ✮
what now!! (you are so smart)
Rachel
Rachel2mo ago
Security tab rq Show pic
Rachel
Rachel2mo ago
Trusted computing
Rachel
Rachel2mo ago
Enable Security device support Do you get only tpm error? Or secure boot as well?
⋆˚࿔ Athena ✮
i enabled it im not sure what either of those are im sorry ☹️
Rachel
Rachel2mo ago
It’s ok Go back to advanced tab Open Windows OS config
Rachel
Rachel2mo ago
Click and change it to UEFI
Rachel
Rachel2mo ago
Ok now save and exit tab And save changes and exit
⋆˚࿔ Athena ✮
the “save changes and reboot”?
Rachel
Rachel2mo ago
Yes
⋆˚࿔ Athena ✮
okay
Rachel
Rachel2mo ago
Once you’re back in windows Press windows key + r Type tpm.msc Show ss
Rachel
Rachel2mo ago
Ok try the game
⋆˚࿔ Athena ✮
okay!! ill update you then :,)
Rachel
Rachel2mo ago
Just wait couple mins in lobby Cause I’m pretty sure you’ll get secure boot error
⋆˚࿔ Athena ✮
this is what showed up!
Rachel
Rachel2mo ago
Ok enter bios again
⋆˚࿔ Athena ✮
yes ma'am okay im in bios again
Rachel
Rachel2mo ago
Advanced tab > Windows OS config > Secure boot
Rachel
Rachel2mo ago
Change secure boot mode to custom
⋆˚࿔ Athena ✮
okay
Rachel
Rachel2mo ago
Click on enroll all factory default keys Click Yes to install Click NO if asked you reset without saving
⋆˚࿔ Athena ✮
it didnt ask me to reset without saving so i lcicked yes
Rachel
Rachel2mo ago
Now enable secure boot
⋆˚࿔ Athena ✮
this?
No description
Rachel
Rachel2mo ago
Now save and exit tab And save and exit
⋆˚࿔ Athena ✮
okay! what should i do now
Rachel
Rachel2mo ago
Try the game now
⋆˚࿔ Athena ✮
yes maam it hasnt shut down yet but if it does ill update you :)!

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