Issue template proposal
Users post issues with usually little to no information about their hardware or software. A pinned thread just under https://discord.com/channels/1072614816579063828/1221849550688489483 can guide users to include necessary information. Here is an example:
Include the following information when filing an issue.
Output of
rpm-ostree status
Hardware information:
* KDE Plasma: Open System Settings, scroll down, choose "About This System" and click "Copy Details" in top right.
* GNOME: (???)
Also include the following if your issue is about a game:
* The launcher used: Steam, Lutris, Heroic Games Launcher...
* Wine and / or Proton versions
* Launch parameters
* Whether you are using Steam Big Picture mode22 Replies
Be sure to add Nvidia or amd
Actually fastfetch as long as screenshoted would be a huge boon.
As well as better encouragement to mark as solved.
journalctl -b | fpastejust ask for
ujust device-infoWe have
ujust device-info? πlol
it has a ton of useful stuff including hardware, software and ostree status
the only issue is that the pastebin expires after 24 hours
Device info is not particularly good
https://gist.github.com/RocketRene/b80875a1c35a894572101c1b73497e56
device-info is very long
Gist
β― fpaste --sysinfo --printonly|wl-copy
β― fpaste --sysinfo --printonly|wl-copy . GitHub Gist: instantly share code, notes, and snippets.
how about a simplified fastfetch like this?
this is the config
Network adapter info would also be good but fastfetch doesn't have any good modules for that :(
we could also use inxi but it's not preinstalled
this conf is not preinstalled either π€·ββοΈ
also does inxi support this:
inxi -Fa shows the vulkan version and driver
does it show vulkan version suported by the gpu?
this is what fastfetch does
there's also a short one
inxi -bI'll check on my mac stuck on vk 1.3
inxi reports 1.4
fastfetch correctly reports 1.3
hmmmm
but no proper network adapter info on fastfetch
Something important to bring up
How do we best ensure people use the template? And what if we get a majority who don't?
I know the answer is probably to weep the world refuses to change but still.
Or more accurately how do we encourage them to at least look at using it
From my experience with helping out on discord, most people do not...so that's a good point
Yeah we need some way to push them to acknowleding it or some...bot that asks the questions when they make one
Otherwise all we'll do is help with maybe...2/10 asks
Just spam the links on Reddit and discord and people will link it for new peeps I bet
Discord shows "Post Guidelines" when creating an issue here. Currently it says issues will be made accessbile to Internet. Writing there in all caps to check the issue template will be our best bet.
Some people won't read it but it's better than having no standardized way of gathering and uploading system info. Also this is ublue discord, if someone installed bazzite chances are high they know how to read.