V
VALORANT5w ago
kori

just upgraded to windows 11, and now having freezes consistently, was fine on windows 10

ive updated drivers and bios and everything other setting should be the same but my game keeps freezing
Solution:
Ok, sending you a link in dms for the driver
Jump to solution
50 Replies
Rachel
Rachel5w ago
Do you play on eth out with?
kori
koriOP5w ago
ethernet? i play on ethernet yea
Solution
Rachel
Rachel5w ago
Ok, sending you a link in dms for the driver
kori
koriOP5w ago
ok thanks] do i download the top one
Rachel
Rachel5w ago
Yes
kori
koriOP5w ago
which one
No description
kori
koriOP5w ago
repair?
Rachel
Rachel5w ago
From the previous people I’ve helped, it doesn’t do anything, Do remove, complete the process and restart your pc Then run the installer again and it installs the latest drivers
kori
koriOP5w ago
okay thanks
kori
koriOP5w ago
happened again, this time it completely crashed and shown a 'critical error' which i wasnt able to screenshot/clip
Rachel
Rachel5w ago
Press windows key Type Event Viewer Then click on Windows logs > Applications Click on the latest “error” and look for the ones that mentions VALORANT
kori
koriOP5w ago
latest one was 5 mins before the crash
kori
koriOP5w ago
No description
Rachel
Rachel5w ago
Hmm soo it didn’t log
kori
koriOP5w ago
No description
kori
koriOP5w ago
and thats the razer headset software my ethernet is also now not being recognised
Rachel
Rachel5w ago
Press windows key + r Type msinfo32 Show ss What :val_HUH:
kori
koriOP5w ago
yea idk it isnt even in device manager tried replugging didnt reappear
Rachel
Rachel5w ago
You installed the driver right?
kori
koriOP5w ago
yea i did
kori
koriOP5w ago
No description
kori
koriOP5w ago
removed it, restarted pc, thne installed yea the ethernet wont show in network connections either so it isnt the case of being disabled i think its just unrecognised
Rachel
Rachel5w ago
Run the installer again Show pic
kori
koriOP5w ago
No description
Rachel
Rachel5w ago
Ok do repair Show pic on next stage
kori
koriOP5w ago
okay
kori
koriOP5w ago
No description
Rachel
Rachel5w ago
Yeah I see the prob
kori
koriOP5w ago
it is plugged in
Rachel
Rachel5w ago
Wait
kori
koriOP5w ago
ill try replug yea same error
Rachel
Rachel5w ago
Ok do you know how to enter bios
kori
koriOP5w ago
yea i do
Rachel
Rachel5w ago
Ok enter bios Show pic
kori
koriOP5w ago
of which in bios the startup menu ?
Rachel
Rachel5w ago
Like restart your PC and spam del key
kori
koriOP5w ago
yea ik but do u want pic of a specific menu in bios
Rachel
Rachel5w ago
Settings > advanced
kori
koriOP5w ago
okay one sec
kori
koriOP5w ago
No description
kori
koriOP5w ago
]
No description
Rachel
Rachel5w ago
Power management @kori uhh :val_HUH:
kori
koriOP5w ago
No description
Rachel
Rachel5w ago
Enable ErP ready Save and exit bios
kori
koriOP5w ago
okay one sec
Rachel
Rachel5w ago
Then try to do repair here again And check if you get this same error
kori
koriOP5w ago
same error im gonna try reinstall it my ethernet is now back maybe the installer failed? idk
Rachel
Rachel5w ago
it was the deep sleep thing in bios I remember doing that for someone a while back Check in game now
kori
koriOP5w ago
okay ill run 2 tdms, ill lyk if anything happens first one seemed to have no issues second one fine too, ill assume its fixed, thank u
Rachel
Rachel5w ago
:val_Prayge:

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