Completely locked myself out of my account by signing in via Google instead of my email & password
Hi :3
a few days ago I wanted to log into Cloudflare's dashboard. However, I used the "Continue with Google" button instead of entering my email & password by accident. (For context: A few years ago when I created my Cloudflare account I just signed up by manually entering an email address & password)
Clicking the "Continue with Google" button ended up creating a completely new account, but since the Google Account I used for signing in is also the same email address I used for setting up my Cloudflare account, it basically ended up overwriting my existing account with a completely blank one. Although that's very inconvenient, I could just move all of my existing domains to my new account since I got most of them from namecheap... but the main issue is that I have some very important domains that are billed via Cloudflare, but since I can't access my original account anymore (since it's overwritten I think?) I can't even access the nameserver settings for these domains anymore which makes it completely impossible to add them to a different Cloudflare account.
I tried reaching out to Cloudflare via their support page by opening a support case (ID: 01785876), however I never got any confirmation email or any form of response. I also tried tagging the CloudflareHelp account on X/Twitter but also got ignored there.
Is there any way I can directly contact Cloudflare's support to get this sorted out? All of this has been a very frustrating experience so far and I'm running out of options, so I appreciate any bit of help or advice.
a few days ago I wanted to log into Cloudflare's dashboard. However, I used the "Continue with Google" button instead of entering my email & password by accident. (For context: A few years ago when I created my Cloudflare account I just signed up by manually entering an email address & password)
Clicking the "Continue with Google" button ended up creating a completely new account, but since the Google Account I used for signing in is also the same email address I used for setting up my Cloudflare account, it basically ended up overwriting my existing account with a completely blank one. Although that's very inconvenient, I could just move all of my existing domains to my new account since I got most of them from namecheap... but the main issue is that I have some very important domains that are billed via Cloudflare, but since I can't access my original account anymore (since it's overwritten I think?) I can't even access the nameserver settings for these domains anymore which makes it completely impossible to add them to a different Cloudflare account.
I tried reaching out to Cloudflare via their support page by opening a support case (ID: 01785876), however I never got any confirmation email or any form of response. I also tried tagging the CloudflareHelp account on X/Twitter but also got ignored there.
Is there any way I can directly contact Cloudflare's support to get this sorted out? All of this has been a very frustrating experience so far and I'm running out of options, so I appreciate any bit of help or advice.
