T
Twenty2mo ago
Levente

Email sync not working properly with Cloud Solution

Emails are not syncing automatically. I have to refresh the page several times, and after a few refreshes, they just appear randomly.
No description
17 Replies
Levente
LeventeOP2mo ago
Than randomly synced.
No description
Prastoin
Prastoin2mo ago
Hello, it's because it's a not sequential operation
Levente
LeventeOP2mo ago
What does this means?
Prastoin
Prastoin2mo ago
It means that a worker thread has to take your enqueued job to be run and will proceed to import your emails and add them to your workspace Could you please precise the randomly
Levente
LeventeOP2mo ago
Thats okey, but sometimes all the mails are dissapear, randomly show or not show the messages. Once I'm open the site, the emails are there, and after they are missing.
Prastoin
Prastoin2mo ago
Appearing and disappearing message should not happen Are you self hosting or on cloud ?
Levente
LeventeOP2mo ago
I'm using the cloud and paying for it 🙁
Prastoin
Prastoin2mo ago
Hey @NEO any information on identical issue lately ?
Huzef
Huzef2mo ago
identical? sorry I'm not up to date on this one This shouldn't happen
Prastoin
Prastoin2mo ago
May I ask you handle support with @Levente issue @NEO ?
Levente
LeventeOP2mo ago
Sorry guys its a bit weird that we are paying for a service and there are tons of glitches and bugs, so I can't really use the system in general. One more issue. Right now I can't add a new Contact.
Levente
LeventeOP2mo ago
No description
Prastoin
Prastoin2mo ago
Hey @Levente sorry to hear that I think that the email display blinking will be fixed with a huge perf improvement fix we're about to deliver today Could you please share your email by dm so I can have a look to your workspace Looks like corrupted data to me
Levente
LeventeOP2mo ago
As we talked earlier this is not the first time, how often there is corurpted data? Every week I need a help to resolve sometye of issues? I really like what you are doing guys, really - but I can't work with a projects like this if this is not working and blocking my day to day job. ..and I know its opensource I can fix the issues, but I pay for the cloud to support you and your work, or atleast try.
Prastoin
Prastoin2mo ago
As we talked earlier this is not the first time, how often there is corurpted data?
Lets first assert if it's correctly the root cause
and I know its opensource I can fix the issues
As you say you should not, even though nothing to be fixed manually here this time Regarding the second error unless I'm mistaken I'm unable to reproduce, this does not seem to be blocking issue rather an atomic request failure We're experiencing CPU overload on our production cloud pods for few days that could also explain this. We have a patch on the go to address this
Levente
LeventeOP2mo ago
Thanks for the information.
Prastoin
Prastoin2mo ago
We'll let you know once it's deployed !

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