my acc has been stolen
Hi, I tried to restore my old account through pubg, and through the Google form, it doesn't work, because there is no answer to two questions because I just don't remember (I think so), help me solve the problem
Solution:Jump to solution
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
If both of your requests on Google form and the in-game recovery tool are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying....
7 Replies
What question
What else can I do, can you restore it, or can I somehow restore it through WhatsApp support?
Sadly you can’t restore through WhatsApp, you just have to put claims in to the game if they keep rejected contact customer support on pubg
I contacted them, as a result, I couldn't restore, I wrote to them, they didn't help in any way, can I somehow consult with you in private messages?
Sadly I don’t add anyone on here rlly
Solution
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
If both of your requests on Google form and the in-game recovery tool are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying.
Bro, how did your account get hacked?