T
Twenty2mo ago
nogeo

new user doesn't receive invite emails

we use cloud version. Been trying to invite new user @cyklopes_ via gmail and proton. He is unable to receive verification emails. when using basic auth, he sees this page but no verification email either. is this a bug or Im missing something?
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6 Replies
ɃØĦɆᵾS
ɃØĦɆᵾS2mo ago
There's a problem lately with verification and confirmation mails on prod
Prastoin
Prastoin2mo ago
Hello there ! this was a known issue it should be stable now
nogeo
nogeoOP2mo ago
hi @prastoin ok we try again. will let you know nope, still no luck..
Prastoin
Prastoin2mo ago
@nogeo indeed there's still a regression on this Email verification should be stable though, as a workaround you should still temporarily be able to use the invitation link
nogeo
nogeoOP2mo ago
@prastoin the invitation link didn't work either. the user sees the verification email screen above
Prastoin
Prastoin2mo ago
Mhm ok I guess he's stuck in an edge case, could you please share the user email by dm ?

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