get more details on accelerate failures?
Is there any way to get more details on accelerate failures in production? I'm running in edge mode. I'd hope I could see more details for these failures in the web console or somehwere, but I cannot find them anywhere
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Currently, Prisma Accelerate does not provide detailed error logs or diagnostics for failures directly in the web console or a dedicated dashboard. Error messages surfaced to the client are typically limited to error codes (e.g., P6004, P6008) and generic messages, as described in the error code reference. These codes can help you identify the general cause (e.g., query timeout, connection error), but do not include granular details about the underlying issue.
For deeper investigation, the recommended approach is to contact Prisma support with your request IDs and details about your failures. The Prisma team can then access internal logs for your project and assist further. This is explicitly suggested in several GitHub issues and documentation, where users are asked to email support@prisma.io for more information about their Accelerate failures, especially in production or edge environments. There is no mention of a self-service log viewer or advanced diagnostics in the web console at this time Prisma Accelerate errors GitHub issue example.
If you need to debug at the client level, you can enable query logging in your application code, but this only shows the queries being sent, not the internal Accelerate failure details:
Debugging the query engine
For now, if you require more detailed failure information, reaching out to Prisma support with request IDs is the best path.
What error are you getting? Could you share the error message?