purchase receipts
"Aren't purchase receipts considered the strongest evidence of account ownership? So even if you get a couple of security questions wrong, you should still be able to recover the account."
Solution:Jump to solution
Even this is what you think, does not mean that you can answer other questions wrongly, that is not how it works. But this is all at the customer service discretion, if you have any questions feel free to contact them.
11 Replies
@.Ṇadïa.🌴 @S1lent
@Quendi
Solution
Even this is what you think, does not mean that you can answer other questions wrongly, that is not how it works. But this is all at the customer service discretion, if you have any questions feel free to contact them.
but if the account was created 7 years ago,what is more important the receipts from this year or the first phone and the first number used and the exact day for creation ?
You need to answer all questions. There is no room for debate which are more important. If you still have any further questions about this, aim them at the customer service, not here. As has already been said
how can i reach them , i´ve tried and tried for days , i get the same automated answers ?
Through the login screen or through service@pubgmobile.com
both , i send a lot of emails and open a lot of case in the login , but same automated answers from AI
both , i send a lot of emails and open a lot of case in the login , but same automated answers from AI
If you are trying to change the decision of your Claim, then you won’t success. You have to answer the questions correctly
just tell me please how to reach the human support