My account is hacked i need support asap
Hey
I have used fake website for Midas and i didn’t know that until i try to open my account and I can’t
Then i joined another platform link ( Facebook) then i saw it was in another country and he used Android
I’m in Saudi Arabia and my device is Ipad pro last months, before i paid it i used Iphone
So please help i need to unlink X account asap!
I try to do that from the game and its done but he joined so unlink is canceled
Please i’m only need to unlink X account faster I can’t wait 2 days more
Solution:Jump to solution
Hello, @Mjd!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery....
21 Replies
Sorry i wrote some words by mistake but really i need help
I try to do this and they ask to much requirements
He will stole my account when i wait all this time
The time for problem yesterday 18/10/2025 , at 7 or 8 pm ksa
Also i did the unlink yesterday and its 2 days
Then he joined when i’m sleep
So it’s canceled again
If he did this next days i can’t change !!
Pleasee help me 🙏🙏🙏🙏
@Quendi can you check please?
@.Nadïa.🌴
Solution
Hello, @Mjd!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information.
If your issue isn't resolved or your claim is declined through the in-game option, you can submit a recovery request for further assistance.
I did this and i’m only need to unlink ( X account)
Other platforms is working
Only x is hacked
Can you add this as note ?
Thank you
ID: 512685997
Email: iiMjdii0@gmail.com
@Quendi could you make a note for that?
Do as told in the announcement, change your password and enable 2FA.
It’s hacked how can i change? 😅
@Quendi i got approved in email but in game there’s no way to remove, how its work?
Log out go to email login and hit password forgotten, then you can change it.
My Twitter is hacked , the hacker use it to join
Other platforms is working and its mine
Only i need to remove Twitter link
I make request and i got answer they approved
+ i open the game and nothing changed also I can’t edit
Then how can i edit ?
If that guy added the twitter account within 180 days then u can remove it
Or try the third option on the ryt
Its for 3 years or more
But isn’t appear to me
Any options to remove
That’s why I’m asking
I think its need to support team
I’ll show you
They should have removed it when u logged in idk y they didnt
Are you from tencent team?
Nope
I have helped ppl recover their accounts
So i have an idea
I think you are with them 🥲
Okay done
Thanks for helping 🙏
That’s even easier, log into twitter and change your password, then you can unlink Pubgm from there.
I think they cant login to twitter cuz its hack
That would be bad, as it implies they have no access at all meaning their email accounts is compromised as well.