Hacked account
Question is : Is it really possible to recover a hacked account by a useless community?
Solution:Jump to solution
We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible.
You will need to reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you still require assistance or for any questions....
30 Replies
The mods here can only guide u they cant ban or unban or recover ur account
Their guidance not working for me then 😮💨
Well it depends on u at the end of the day how much yk abt ur account and the accuracy of the questions u answered through the in game support chat

If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
I have tried
But unable to talk to anyone
I only get option o submit som details and at the end it say unusual environment issue
Copy paste of a mod msg
R u msging them through ur trusted device
I have done it once
They don't accept any second or third appeal
Then u need to wait and hope ur thing gets approved
I'm a custom ROM developer 😮💨
I'm using the same device but because of the custom ROM it detects my device as a different model
Idk what that is but just massage them through ur trusted device for that account and dont use any vpns to mask ur ip address
Well thats the issue
Exactly
That's why I'm f*cked up
I guess
Try to get ur original device thingy back idk how that rom works sorry and good luck
I have tried
It doesn't work 😥
Oh well then just pray and hope honestly and i suggest u use a normal device to recover ur account then any software device that masks ur identity cuz that will automatically make the support team suspicious
And ur appeal will be rejected if they find out
I have every single accurate details about my account
And still I'm not able to recover my own account
It's literally killing me from inside
I think bcz u r masking ur device the system is automatically rejecting it cuz think abt it wont u be sus just a guess tho
Ahh man I'm dead 😑
I might start playing with a new account using h*ckes 😑
Frustration killing me man
What a frickin useless recovery method
Owner loses to the thief who stole others account 😮💨
Just have patience and wait for the reply through the link which i sent
Due to many scams going on they r very careful with this account recovery thingy one or two wrong questions ans then u r done for
Bro I have appealed 4-5 time already
Never got any reply from them
I heard someone saying that that don't accept 2nd or 3rd appeal for same account
Is there any way to talk to a customer service person live
Idk a mod can help u with that
That account was the last precious thing I had in my priceless life man 😮💨
What was ur collection level?
It's low
51
But it the highest that a poor like me can maintain
51 is gud bro
Not many ppl even have that
Yeah
I'm one of those people who doesn't have 51 anymore
That backfired :laugh:
That's the truth man
Well thank you for everything 💝
Welcome bro :PeepoBlush:
Solution
We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible.
You will need to reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you still require assistance or for any questions.